What we do
What the Go-to-Team does
You can contact the Go-to-Team for any of the following areas:
- Clarification of University rules and procedures
- Work/academic environment, cultural issues
- Performance assessment, including issues related to CET meetings and reports
- Issues arising from personality and working style differences
- Research-related issues
- Questions of authorship
- Potential conflicts of interest
What the Go-to-Team doesn’t do
Important note
The Go-to-Team members are not responsible for conflict management or for hearing and dealing with complaints or grievances, and they cannot provide legal advice or act as a representative of the University.
You can only contact one member of the team with the same issue.
The Go-to-Team does not provide information or assistance on issues that are not related to doctoral research and education.
Contacting the Go-to-Team does not constitute notice to the University about existence of alleged violations of law, University policies or procedures, or issues covered by whistle-blower legislation. For this purpose, the Go-to-Team suggest making a full disclosure to the line manager and Human Resources or other points of contact foreseen by the respective regulations.
Additional services at the University of Luxembourg
PhD candidates are encouraged to explore and utilize other support services available at the University for the specific areas indicated below.
- Prevention of conflicts and conflict management
- Coaching
- Facilitated dialogue
- Mediation
- Feedback delivery
- Shuttle diplomacy
- Workshops on effective communication
- The Mental Health & Well being Service at the University of Luxembourg provides free, confidential support to students and staff facing challenges such as mood disorders, addiction, bereavement, self-esteem, and relationship difficulties.
The professional team is there to help you cope, engage with your studies or work, and succeed academically, personally, and professionally. - If you’re struggling with mental health or wellbeing issues, you can access one-to-one support tailored to your needs throughout your time at the University. Help is always available to ensure your well-being and success.
- They represent students in the central governing bodies of the University.
- Their responsibilities include informing students about decisions and activities that concern them, representing and advocating for student interests, liaising with University bodies on behalf of students, and contributing to student life by supporting student-led initiatives. Doctoral Representatives are elected in each Doctoral School/Programmes.
Student representatives are also available in each Doctoral School for each Doctoral Programme. Please contact your doctoral school administration to find out who your specific representative is.
The key objectives of the Gender Equality Policy:
- Promote gender diversity in research and academic careers.
- Support women in leadership positions, addressing their under-representation.
- Ensure that training, promotions, and appraisal procedures are gender responsive.
The Gender Equality Officer and the Gender Equality Committee are responsible for leading and implementing the Gender Equality Policy.
- Evaluates the ethical aspects of research projects conducted at the University to ensure compliance with ethical standards and good scientific practices.
- Requires ethics approval for any research involving human participants, biological material, personal data, or environmental impacts before activities begin.
Scope and Limitations:
- Focuses exclusively on ethical review and approval, while cases of suspected or alleged misconduct in scientific research are managed by the Luxembourg Agency for Research Integrity (LARI).
- Provides a safe and supportive environment where students can openly discuss, share experiences, support one another, and learn together
- Features the ‘One Step Forward Mentoring Programme’ supported by BGL BNP Paribas, which assists refugee students in navigating the professional job market. This initiative aims to bridge the gap between refugees, their studies, and the world of work
This department is only accessible to Doctoral Candidates who have a work contract at the University of Luxembourg. Doctoral Candidates with a work contract in another Institution or company can contact their own Human Ressources department.
HR Expertise and Services:
- Covers all areas of HR, including recruitment, selection, payroll, leavers and retention.
- Provides advice on social security, tax, and stay authorization issues.
- Handles administrative tasks for lecturers and visiting researchers
Organizational Structure:
- Comprises three key components: HR Partners, HR Centre of Expertise, and General HR Administration.
Roles and Responsibilities:
HR Partners:
- Act as the first point of contact for deans, directors, and heads of functions.
- Understand challenges in different areas and provide HR solutions within established rules and regulations.
General HR Administration:
- Manages payroll, onboarding of new employees, and absence follow-ups.
- Handles administrative tasks related to lecturers and visiting researchers.
- Oversees HR controlling.
HR Centre of Expertise:
- Provides expert knowledge in employment law and HR matters regulated by law.
- Manages and ensures adherence to guidelines on compensation and benefits.
Inclusion, diversity, refugee student support, disability, dignity, LGBTQ+, hardship support, student association
*Suspension of Studies : Please contact the BED – to consult the relevant legislation please see Journal officiel du Grand-Duché de Luxembourg Art. 49bis Suspension des études doctorales.
*Authorship: to understand the underlying principles which the University aspires to stand for please consult the European-Code-of-Conduct-Revised-Edition-2023.pdf pp.8-9