Unbiased support in your doctoral journey
Challenges are inevitable and resolving them swiftly and empathetically is essential. The Go-to-Team provides a confidential, safe space for dialogue and guidance, ensuring impartial support for all doctoral community members.
Who is the Go-to-Team?
At the heart of every successful doctoral school lies a commitment to its people – doctoral candidates, supervisors, supervisory committees. In today’s fast paced and increasingly complex environment, issues and challenges inevitably arise. Whether it is a difference of perspective, a procedural problem, or a wider institutional concern, resolving these problems quickly, effectively, and empathetically is crucial in order for us to maintain a thriving community. This is where the Go-to-Team comes in. Our members act on the ground, as a first point of contact and offer a safe space for dialogue and exchange with the primary goal of providing guidance on what options there are to solve a problem.
The Go-to-Team member is someone who operates in confidence and can be contacted anonymously by all members of the doctoral community, including doctoral candidates, their supervisors and other stakeholders in doctoral research and education. To avoid any potential conflict of interest, we recommend contacting someone who is not part of the same department/programme, whenever possible.
Go-To-Team Principles
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Confidentiality
Coordination within the administrative services may be necessary to provide appropriate assistance while respecting confidentiality. Personal information will be shared on a strict need to know basis, and the visitor will be informed of this upfront.
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Impartiality
The Go-to-Team does not specifically advocate for any individual, team, office, or body within the University of Luxembourg.
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Independence
While adhering to the applicable University regulations on ethics and integrity, the Go-to-Team does not fulfil administrative duties for any Doctoral School, Doctoral Programme, or any other body, office, or team at the University of Luxembourg.
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Informality
The Go-to-Team offers non-binding suggestions, without engaging in any formal processes or decision-making. No records are kept, except those required for the statistical tracking of discussed issues and workload.