{"id":1388,"date":"2020-11-13T10:40:13","date_gmt":"2020-11-13T09:40:13","guid":{"rendered":"https:\/\/www.uni.lu\/fdef-fr\/events\/lunchseminar-in-economics-priority-queueing-systems-with-deceptive-customers\/"},"modified":"2020-11-13T10:40:13","modified_gmt":"2020-11-13T09:40:13","slug":"lunchseminar-in-economics-priority-queueing-systems-with-deceptive-customers","status":"publish","type":"events","link":"https:\/\/www.uni.lu\/fdef-fr\/events\/lunchseminar-in-economics-priority-queueing-systems-with-deceptive-customers\/","title":{"rendered":"Lunchseminar in Economics: Priority Queueing Systems with Deceptive Customers"},"content":{"rendered":"<section class=\"wp-block-unilux-blocks-free-section section\"><div class=\"container xl:max-w-screen-xl\"><p>We study priority queueing systems where customers may misreport their private information to shorten their expected waiting times. For example, such systems arise in healthcare settings where patients may exaggerate their own symptoms in order to be seen faster. We design an experiment where we find that customers are delay sensitive and that they incur psychological costs when they misreport their private information. Motivated by this experimental evidence, we consider a queueing model with delay-sensitive and cheating-sensitive customers, who may be inspected at random.\u00a0We investigate optimal inspection and scheduling policies, and find that it is not necessarily optimal to eliminate customer dishonesty entirely, even when the inspection process is costless<\/p><p><i>\u00a0<\/i><\/p><p><\/p><p><strong>Registration <\/strong><\/p><p>&#8211; Free seminar<\/p><p>&#8211; Registration to dem@uni.lu (please specify full name and institution)<\/p><\/div><\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":0,"featured_media":1389,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"featured_image_focal_point":[],"show_featured_caption":false,"ulux_newsletter_groups":"","uluxPostTitle":"","uluxPrePostTitle":"","_trash_the_other_posts":false,"_price":"","_stock":"","_tribe_ticket_header":"","_tribe_default_ticket_provider":"","_tribe_ticket_capacity":"0","_ticket_start_date":"","_ticket_end_date":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":false,"_tribe_ticket_use_global_stock":"","_tribe_ticket_global_stock_level":"","_global_stock_mode":"","_global_stock_cap":"","_tribe_rsvp_for_event":"","_tribe_ticket_going_count":"","_tribe_ticket_not_going_count":"","_tribe_tickets_list":"[]","_tribe_ticket_has_attendee_info_fields":false,"event_start_date":"2021-02-10 13:00:00","event_end_date":"2021-02-10 14:00:00","event_speaker_name":"Rouba Ibrahim, University College London, UK","event_speaker_link":"","event_is_online":false,"event_location":"Universit\u00e9 du Luxembourg, Campus Kirchberg, 29, avenue JF Kennedy   L-1359 Luxembourg,\r\nONLINE ACCESS","event_street":"","event_location_link":"","event_zip_code":"","event_city":"","event_country":"LU"},"events-topic":[298],"events-type":[],"organisation":[137,100],"authorship":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.3 (Yoast SEO v22.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Lunchseminar in Economics: Priority Queueing Systems with Deceptive Customers - FDEF I Uni.lu<\/title>\n<meta name=\"description\" content=\"We study priority queueing systems where customers may misreport their private information to shorten their expected waiting times. For example, such\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.uni.lu\/fdef-fr\/events\/lunchseminar-in-economics-priority-queueing-systems-with-deceptive-customers\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Lunchseminar in Economics: Priority Queueing Systems with Deceptive Customers\" \/>\n<meta property=\"og:description\" content=\"We study priority queueing systems where customers may misreport their private information to shorten their expected waiting times. For example, such\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.uni.lu\/fdef-fr\/events\/lunchseminar-in-economics-priority-queueing-systems-with-deceptive-customers\/\" \/>\n<meta property=\"og:site_name\" content=\"FDEF FR\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/uni.FDEF.lu\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.uni.lu\/wp-content\/uploads\/sites\/18\/2026\/03\/03111953\/FDEF_SM-Profile_1600x1600px-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"2560\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.uni.lu\/fdef-fr\/events\/lunchseminar-in-economics-priority-queueing-systems-with-deceptive-customers\/\",\"url\":\"https:\/\/www.uni.lu\/fdef-fr\/events\/lunchseminar-in-economics-priority-queueing-systems-with-deceptive-customers\/\",\"name\":\"Lunchseminar in Economics: Priority Queueing Systems with Deceptive Customers - FDEF I Uni.lu\",\"isPartOf\":{\"@id\":\"https:\/\/www.uni.lu\/fdef-fr\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.uni.lu\/fdef-fr\/events\/lunchseminar-in-economics-priority-queueing-systems-with-deceptive-customers\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.uni.lu\/fdef-fr\/events\/lunchseminar-in-economics-priority-queueing-systems-with-deceptive-customers\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.uni.lu\/wp-content\/uploads\/sites\/18\/2020\/11\/lunchseminar_in_economics_priority_queueing_systems_with_deceptive_customers.jpg\",\"datePublished\":\"2020-11-13T09:40:13+00:00\",\"dateModified\":\"2020-11-13T09:40:13+00:00\",\"description\":\"We study priority queueing systems where customers may misreport their private information to shorten their expected waiting times. 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