{"id":6239,"date":"2023-06-28T12:54:04","date_gmt":"2023-06-28T12:54:04","guid":{"rendered":"https:\/\/website.prod.unilu.spikeseed.cloud\/en\/?page_id=6239"},"modified":"2026-04-08T11:38:02","modified_gmt":"2026-04-08T09:38:02","slug":"it-department","status":"publish","type":"page","link":"https:\/\/www.uni.lu\/en\/about\/organisation\/administration\/it-department\/","title":{"rendered":"IT Department"},"content":{"rendered":"<section class=\"section section pb-0 wp-block-unilux-blocks-page-intro py-0\">\n    \n<div class=\"wp-block-unilux-blocks-wrapper container xl:max-w-screen-xl\">\n<div class=\"wp-block-unilux-blocks-wrapper flex flex-wrap -mx-16\">\n<div class=\"wp-block-unilux-blocks-wrapper flex-1 mb-48 px-16\">\n<h1 class=\"has-text-align-left wp-block-unilux-blocks-heading\"        id=\"it-department\"\n    >\nIT Department<\/h1>\n\n\n\n<p>The IT Department\/SIU (&#8220;<em>Service Informatique de l&#8217;Universit\u00e9<\/em>&#8220;) is dedicated to supporting the University community by maintaining, enhancing, and empowering the effective use of IT resources. Through its mission, the IT department aims to create an innovative and efficient technological ecosystem that supports the growth and success of the University.<\/p>\n\n\n\n<ul class=\"wp-block-unilux-blocks-custom-buttons btn-list\"><\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-unilux-blocks-wrapper w-full md:w-auto px-16\">\n<div class=\"wp-block-unilux-blocks-wrapper flex flex-col items-center\">\n<h2 class=\"text-h4 has-text-align-left wp-block-unilux-blocks-heading\"    >\n<\/h2>\n\n\n<a class=\"wp-block-unilux-blocks-button-highlight-square\"\n    href=\"https:\/\/www.uni.lu\/wp-content\/uploads\/sites\/9\/2023\/07\/orgchart-it.pdf\"\n    target=\"_self\"\n>\n    <span class=\"btn-highlight-square__container\">\n        <div class=\"btn-highlight-square__body\">\n    <svg aria-hidden=\"true\" focusable=\"false\" class=\"icon icon-outline icon--download-link icon--xl\"><use xlink:href=\"https:\/\/www.uni.lu\/wp-content\/themes\/unilux-theme\/assets\/images\/icons\/icons-outline.svg#icon--download-link\"><\/use><\/svg>    <span class=\"btn btn--dark\">\n        \n<span class=\"btn__name wp-block-unilux-blocks-plain-text\">Organisation Chart<\/span>    <\/span>\n<\/div><figure class=\"wp-block-dev4-reusable-blocks-image image-bg object-fit--cover\">\n    \n<img decoding=\"async\" class=\"wp-block-image unilux-custom-image-block\"\n                alt=\"\"\n            src=\"https:\/\/www.uni.lu\/wp-content\/uploads\/sites\/9\/2023\/08\/pdf-download.png\"\n                srcset=\"https:\/\/www.uni.lu\/wp-content\/uploads\/sites\/9\/2023\/08\/pdf-download.png 240w, https:\/\/www.uni.lu\/wp-content\/uploads\/sites\/9\/2023\/08\/pdf-download-150x150.png 150w\"\n                style=\"object-position: 50.00% 50.00%; font-family: &quot;object-fit: cover; object-position: 50.00% 50.00%;&quot;; aspect-ratio: 3\/4; object-fit: cover; width: 100%;\"\n        loading=\"lazy\"\n\/>    <\/figure>    <\/span>\n<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n<section class=\"wp-block-unilux-blocks-free-section section\"><div class=\"container xl:max-w-screen-xl\">\n<div class=\"wp-block-columns is-layout-flex wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"has-text-align-left wp-block-unilux-blocks-heading\"        id=\"support-for-staff\"\n    >\nSupport for staff<\/h3>\n\n\n\n<p><strong>IT ServiceDesk<\/strong><br>Working Hours: Monday \u2013 Friday 8.00 to 17.00<\/p>\n\n\n\n<p>Telephone (7.30-16.30): +352 46 66 44 9911 (9911 from the Uni)<\/p>\n\n\n\n<ul class=\"wp-block-unilux-blocks-custom-buttons btn-list\"><li class=\"wp-block-unilux-blocks-custom-button\"    aria-disabled=\"false\"\n    >\n    <a\n        role=\"link\"\n        aria-disabled=\"false\"\n                    href=\"https:\/\/service.uni.lu\/sp\"\n                target=\"_blank\"\n        class=\"btn btn--secondary\"\n            >Open a ticket<\/a>\n<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-unilux-blocks-spacer is-spacer-size-sm\"><\/div><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"has-text-align-left wp-block-unilux-blocks-heading\"        id=\"support-for-students\"\n    >\nSupport for students<\/h3>\n\n\n\n<p><strong>IT StudentCare<\/strong><br>Working Hours: Monday \u2013 Friday: 11.00 \u2013 15.00<\/p>\n\n\n\n<ul class=\"wp-block-unilux-blocks-quick-link-underline\">\n    \n<li class=\"wp-block-unilux-blocks-quick-link-underline-item\">\n    <a\n            href=\"https:\/\/www.uni.lu\/life-en\/it-technology\/\"\n            class=\"wp-block-unilux-blocks-anchor\"        target=\"\"\n>\n    \n<span class=\"hero__title__subject wp-block-unilux-blocks-plain-text\">The University\u2019s IT and technology services.<\/span><svg aria-hidden=\"true\" focusable=\"false\" class=\"icon icon-outline icon--arrow-right \"><use xlink:href=\"https:\/\/www.uni.lu\/wp-content\/themes\/unilux-theme\/assets\/images\/icons\/icons-outline.svg#icon--arrow-right\"><\/use><\/svg><\/a>\n<\/li>\n<\/ul>\n\n\n<ul class=\"wp-block-unilux-blocks-custom-buttons btn-list\"><li class=\"wp-block-unilux-blocks-custom-button\"    aria-disabled=\"false\"\n    >\n    <a\n        role=\"link\"\n        aria-disabled=\"false\"\n                    href=\"https:\/\/service.uni.lu\/ssp\"\n                target=\"_blank\"\n        class=\"btn btn--secondary\"\n            >Open a ticket<\/a>\n<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n<div class=\"py-48 first:pt-0 last:pb-0 wp-block-unilux-blocks-people-list\">\n    \n<h2 class=\"has-text-align-left wp-block-unilux-blocks-heading\"        id=\"head-of-it-department\"\n    >\nHead of IT Department<\/h2>\n<ul class=\"flex flex-wrap -mx-16 wp-block-unilux-blocks-people-item-wrapper\">\n    <li class=\"w-full md:w-1\/2 p-16 wp-block-unilux-blocks-people-item-automated\"><div class=\"ulux-card card-people bg-theme\"><div class=\"list-people bg-theme\">\n    <div class=\"list-people__container\">\n        <div class=\"list-people__visual\">\n            <figure class=\"wp-block-dev4-reusable-blocks-image\">\n                <!-- Template Image Component: default -->\n<img decoding=\"async\" class=\"w-full\" width=\"\" height=\"\" rel=\"\" alt=\"C\u00e9dric ROCHET\" src=\"https:\/\/www.uni.lu\/en\/person-image\/NTAwNjc2MzhfX0PDqWRyaWMgUk9DSEVU\" srcset=\"https:\/\/www.uni.lu\/en\/person-image\/NTAwNjc2MzhfX0PDqWRyaWMgUk9DSEVU--thumbnail 150w,https:\/\/www.uni.lu\/en\/person-image\/NTAwNjc2MzhfX0PDqWRyaWMgUk9DSEVU--medium 300w,https:\/\/www.uni.lu\/en\/person-image\/NTAwNjc2MzhfX0PDqWRyaWMgUk9DSEVU--medium_large 768w,https:\/\/www.uni.lu\/en\/person-image\/NTAwNjc2MzhfX0PDqWRyaWMgUk9DSEVU--large 1024w,https:\/\/www.uni.lu\/en\/person-image\/NTAwNjc2MzhfX0PDqWRyaWMgUk9DSEVU--1536x1536 1536w,https:\/\/www.uni.lu\/en\/person-image\/NTAwNjc2MzhfX0PDqWRyaWMgUk9DSEVU--2048x2048 2048w\" loading=\"lazy\" \/><!-- end Image Component -->\n            <\/figure>\n        <\/div>\n        <div class=\"list-people__body\">\n            <h3 class=\"list-people__title\">C\u00e9dric ROCHET<\/h3>\n            <p class=\"list-people__description\">Head of IT Department<\/p>\n            <div class=\"wp-block-unilux-blocks-simple-cta wp-block-unilux-blocks-people-item-automated\">\n    <a\n        href=\"https:\/\/www.uni.lu\/en\/people\/cedric-rochet\/\"\n        title=\"C\u00e9dric ROCHET\"\n        class=\"link-text link-text--icon list-people__link link-absolute\"\n        target=\"\"\n    >\n        <span class=\"link-text__body\">\n            <span class=\"link-text__name\">Learn more<\/span>\n        <\/span>\n        <svg aria-hidden=\"true\" focusable=\"false\" class=\"icon icon-outline icon--arrow-right \"><use xlink:href=\"https:\/\/www.uni.lu\/wp-content\/themes\/unilux-theme\/assets\/images\/icons\/icons-outline.svg#icon--arrow-right\"><\/use><\/svg>    <\/a>\n<\/div>\n        <\/div>\n    <\/div>\n<\/div>\n<\/div><\/li><\/ul>\n\n<\/div>\n\n<\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":33,"featured_media":0,"parent":4531,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"featured_image_focal_point":[],"show_featured_caption":false,"ulux_newsletter_groups":"","uluxPostTitle":"","uluxPrePostTitle":"","_trash_the_other_posts":false,"_price":"","_stock":"","_tribe_ticket_header":"","_tribe_default_ticket_provider":"","_tribe_ticket_capacity":"0","_ticket_start_date":"","_ticket_end_date":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":false,"_tribe_ticket_use_global_stock":"","_tribe_ticket_global_stock_level":"","_global_stock_mode":"","_global_stock_cap":"","_tribe_rsvp_for_event":"","_tribe_ticket_going_count":"","_tribe_ticket_not_going_count":"","_tribe_tickets_list":"[]","_tribe_ticket_has_attendee_info_fields":false,"footnotes":""},"field-of-interest":[],"organisation":[],"authorship":[33],"acf":[],"yoast_head":"<!-- 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