{"version":"1.0","provider_name":"UNI EN","provider_url":"https:\/\/www.uni.lu\/en","author_name":"valentinadelgaudio","author_url":"https:\/\/www.uni.lu\/en\/author\/valentinadelgaudio\/","title":"\u201cConflicts can lead to valuable discussions.\u201d","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"dpdd7DXq6E\"><a href=\"https:\/\/www.uni.lu\/en\/news\/conflicts-can-lead-to-valuable-discussions\/\">\u201cConflicts can lead to valuable discussions.\u201d<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.uni.lu\/en\/news\/conflicts-can-lead-to-valuable-discussions\/embed\/#?secret=dpdd7DXq6E\" width=\"600\" height=\"338\" title=\"&#8220;\u201cConflicts can lead to valuable discussions.\u201d&#8221; &#8212; UNI EN\" data-secret=\"dpdd7DXq6E\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(c,d){\"use strict\";var e=!1,o=!1;if(d.querySelector)if(c.addEventListener)e=!0;if(c.wp=c.wp||{},c.wp.receiveEmbedMessage);else if(c.wp.receiveEmbedMessage=function(e){var t=e.data;if(!t);else if(!(t.secret||t.message||t.value));else if(\/[^a-zA-Z0-9]\/.test(t.secret));else{for(var r,s,a,i=d.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),n=d.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),o=new RegExp(\"^https?:$\",\"i\"),l=0;l<n.length;l++)n[l].style.display=\"none\";for(l=0;l<i.length;l++)if(r=i[l],e.source!==r.contentWindow);else{if(r.removeAttribute(\"style\"),\"height\"===t.message){if(1e3<(s=parseInt(t.value,10)))s=1e3;else if(~~s<200)s=200;r.height=s}if(\"link\"===t.message)if(s=d.createElement(\"a\"),a=d.createElement(\"a\"),s.href=r.getAttribute(\"src\"),a.href=t.value,!o.test(a.protocol));else if(a.host===s.host)if(d.activeElement===r)c.top.location.href=t.value}}},e)c.addEventListener(\"message\",c.wp.receiveEmbedMessage,!1),d.addEventListener(\"DOMContentLoaded\",t,!1),c.addEventListener(\"load\",t,!1);function t(){if(o);else{o=!0;for(var e,t,r,s=-1!==navigator.appVersion.indexOf(\"MSIE 10\"),a=!!navigator.userAgent.match(\/Trident.*rv:11\\.\/),i=d.querySelectorAll(\"iframe.wp-embedded-content\"),n=0;n<i.length;n++){if(!(r=(t=i[n]).getAttribute(\"data-secret\")))r=Math.random().toString(36).substr(2,10),t.src+=\"#?secret=\"+r,t.setAttribute(\"data-secret\",r);if(s||a)(e=t.cloneNode(!0)).removeAttribute(\"security\"),t.parentNode.replaceChild(e,t);t.contentWindow.postMessage({message:\"ready\",secret:r},\"*\")}}}}(window,document);\n<\/script>\n","thumbnail_url":"https:\/\/www.uni.lu\/wp-content\/uploads\/sites\/9\/2023\/11\/Placeholder_news.png","thumbnail_width":1500,"thumbnail_height":1125,"description":"Many people look at conflicts as something that needs to be avoided at all costs.\u00a0\u201cConflict is not necessarily bad,\u201d\u00a0says\u00a0Dr.\u00a0Brent Epperson, the University\u2019s Ombudsman. \u201cIn fact, conflict can be good for organisations because it encourages open-mindedness and creativity.\u201d The key, in Brent\u2019s view, is to learn how to manage conflicts effectively so that it can serve as a catalyst, rather than a hindrance, to organisational improvement. In this interview you\u2019ll not only learn more about conflicts in the workplace but also a little more about Brent\u2019s background and the reasons that led him to become an ombudsman."}